Shipping Policy

Thank you for choosing Reuven Veksler for your diamond and gem needs. We are committed to providing you with the highest quality products and exceptional service, including safe and timely shipping.

Shipping Rates and Delivery Times

We provide worldwide shipping and make everything possible to deliver your order the safest and fastest ways.

However, local laws in some countries forbid the import of diamonds and other valuable goods, and/or extra fees might be involved. For your convenience, feel free to email our team at reuven@reuvenveksler.com with any shipping-related concerns you may have. 

Please, note that shipping rates are calculated at checkout based on the destination and weight of your order.

Estimated delivery time is 3 business days. However, sometimes delivery can take up to 5 business days due to the destination. Please, take into consideration that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Shipping Options

We offer various shipping options, including:

Standard Shipping

Most common option with estimated delivery times as noted above.

Expedited Shipping

 Faster delivery option, available at an additional cost. Contact us for specific rates. 

Insurance  

All orders are insured for the full purchase price against loss or damage during shipping.

Packaging 

We always make sure that your order arrives in the best possible condition, so we pack it meticulously and carefully before shipment. 

Shipping Process

Order Confirmation

Once your order is placed, you will receive an email confirmation with all necessary details and information about your order. 

Shipping Notification

You will receive an email with tracking information when your order has been shipped.

Delivery

We utilize only reputable shipping carriers for all deliveries.

Order Tracking

You can track your order status using the tracking number provided in the shipping confirmation email.

You can access tracking information through the link provided in the email or by visiting the website of the shipping carrier.

Returns and Exchanges

Please refer to our Returns Policy page for details on returning or exchanging your order.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team at +32486855797 or reuven@reuvenveksler.com